COVID-19 has given retailer’s vision and execution in the online space the ultimate stress test. An unprecedented increase in sales has highlighted issues for some while others have excelled. To do well you need to get these 5 basic principles right. 

In a post COVID world, order management & fulfilment are more important than ever. Get it right and win big. Get it wrong and you will struggle or worse. 

eStar provides an end-to-end eCommerce solution that will help you optimise your digital customer experience and maximise your online sales opportunities.

By partnering with eStar, your eCommerce will be hosted and maintained on a proven, reliable, and scalable platform that will provide exceptional customer experience, contain functionality that is above market standard and enable revenue success and growth. The platform is constantly improved, and provides the flexibility and adaptability to meet your growth strategy and future digital needs.

If there was a simple phrase to summarise what retailers require when determining their eCommerce technology needs, it would be “scalable solution”.

But what does "scalable" actually mean, and why is it important to the digital store?

Press Release

Harrolds, Australia’s family owned luxury department store with shops throughout Australia has upgraded its customer experience by launching its first eCommerce platform to enable customers to continue shopping, while keeping safe at home.

There is strong evidence that COVID-19 may have moved the shift to eCommerce by five years in the space of just a few months. Whilst people are looking at the sales and customer behaviour when saying this, there were lots of other changes around how retailers responded that are worth considering too.